Contact Information

HOW TO CHANGE CONTACT INFORMATION

1. Login to Tictuk.

2. Find your store.

3. Click on the "Store" section (menu at the left side).

4. Find the "Contact information" section.

HOW TO CHANGE STORE ADDRESS

1. Put your address into the "Store Locator" field.

2. Choose one of the options offered by the drop down menu.

3. Click "Save All Changes" to save the changes.

4. Click "Publish" to publish the changes.

HOW TO CHANGE THE CONTACT PHONE NUMBER?

(STORE WITHOUT INTEGRATION)

1. Put the phone number into the "Phone" field.

2. Click "Save All Changes" to save the changes.

3. Click "Publish" to publish the changes.

NOTE

The phone number should be the following format:

(country code)(phone number)

Example:

+12124567890

NOTE:

Phone number is seen by client once the order is placed

Example 1: WhatsApp

Example 2: Website

BE ADVISED

You can place a single phone number for all stores on your MAIN ORG store.

If every store should have a different number, place the contact number at each store.

ATTENTION

If you have POS integration contact TicTuk team for assistance.

HOW TO CHANGE THE CONTACT EMAIL ADDRESS?

(STORE WITHOUT INTEGRATION)

1. Put the email address into the "Email" field.

2. Click "Save All Changes" to save the changes.

3. Click "Publish" to publish the changes.

ATTENTION

If you have POS integration contact TicTuk team for assistance.

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