Credits

Credits

WHAT ARE CREDITS

Credits are the balance for SMS, email campaigns and template messages (WhatsApp).
Credits are presented in packages. It is highly recommended to have a certain budget for that type of campaign. Our studies show that regular campaigns get the most result for less price.
Contact the Tictuk team to get your personalized credits package plan.

WHERE TO FIND THE CREDITS BALANCE

1. Login to Tictuk.
2. Credits are located at upper part on the left side.


WHAT ARE CREDITS FOR?

Credits are needed to run a campaign for customers who started a session more than 24 hours ago. If the session of your customer is out of the 24 hour window you need to use paid templates for SMS, emails, and WhatsApp campaigns.
The paid template message builder is located at the Message Creation section of Retargeting Campaign/Loyalty Drip Campaign and is highlighted In blue.

Example:
You want to get back customers who didn't place any orders in the last couple of weeks or months. Create an SMS/email/ Whatsapp campaign and use credits to notify customers about your special deals.

HOW MUCH DO CREDITS COST?

Price for credits can vary depending on your country's rates.
Please contact the Tictuk team to get price quotes.

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