STORE CONFIGURATION
Pixel Configuration
1. Login to Tictuk and find your main store. 2. Go to "Store configuration" and select "Chat Ordering System". 3. Scroll down and find "Pixel Configuration". HOW TO CONFIGURE THE PIXEL? 1. Click "+" to add pixel field 2. Choose the relevant Pixel ...
Chat Images
1. Login to Tictuk and find your main store. 2. Go to "Store configuration" and select "Chat Ordering System". 3. Scroll down and find "Chat Images". COMMANDS LIST IMAGE This image is shown in the first message of the order flow. We highly recommend ...
Chat: General Settings
HOW TO CHANGE SETTINGS FOR CHAT AND THE WEB STORE? 1. Login Tictuk and find your main store. 2. Go to "Store configuration" and select "Chat Ordering System". 3. Scroll down and find "General Settings". STORE NAME Users who communicate with your chat ...
Notification and Alert Settings
HOW TO CONFIGURE NOTIFICATION AND ALERT MESSAGES FOR WHATSAPP, MESSENGER AND TELEGRAM? 1. Login Tictuk and find your main store. 2. Go to "Store configuration" and select "Chat Ordering System". 3. Configure notifications and alerts at "Notification ...
Change Store Logo
HOW TO CHANGE THE STORE PICTURE (LOGO)? 1. Login to Tictuk. 2. Find your store. 3. Go to the Store section of the menu. 4. Find Store Logo and hover with your mouse. 5. Click Upload Logo. 6. Choose the logo. 7. Click "Save All Changes" to save the ...
Shut Down the Store
HOW TO SHUT DOWN THE STORE 1. Login to Tictuk. 2. Find your store. 3. Click on the "Store" section (menu at the left side). 4. Scroll to the bottom. 5. Click on "Shut Down". NOTE You can leave a "Shut Down Message" which will be displayed to the ...
Store Opening Hours
WHERE TO FIND STORE OPENING HOURS? 1. Login to Tictuk. 2. Find your store. 3. Click "Store" section (menu at the left side). 4. Scroll down to "Opening Hours". NOTE White parts indicate that the store is closed. Blue parts indicate that the store is ...
Contact Information
HOW TO CHANGE CONTACT INFORMATION 1. Login to Tictuk. 2. Find your store. 3. Click on the "Store" section (menu at the left side). 4. Find the "Contact information" section. HOW TO CHANGE STORE ADDRESS 1. Put your address into the "Store Locator" ...
Change Store Name
HOW TO CHANGE THE STORE NAME? 1. Login to Tictuk. 2. Find your store. 3. Go to "Store". 4. Click "Store Name" field. 5. Put a new name. 6. Click any empty space outside the field. 7. Click "Save All Changes" to save the changes. 8. Click "Publish" to ...