MENU CONFIGURATION
Create a Store TAG
Use cases for TAGS Tags can be used to label a store or group stores of the same kind: Same menu, same Discounts & Coupons, etc. Tags will help some dashboard tools as menu duplication to be managed quickly and smoothly , contributing to time ...
Menu Duplication with Store Tags
In a chain, it is possible to duplicate the menu of one store to a selected group of stores using tags. (ex. a group of stores are related to a specific menu). This is especially useful in chains with many stores. For more information about how to ...
Item pricing
TYPES OF ITEM PRICING In the Tictuk dashboard, there are multiple ways to display an item's price on the menu. - Standard pricing - Display price - Strikeout price PRICE OF AN ITEM This is the regular price of an item. It can be set and edit under ...
Static Menu E-Commerce
WHAT IS A STATIC MENU? The static menu is the menu that can be accessed from the home page of a website, which can be navigated for a general overview before picking an order type and store. HOW TO ACCESS THE STATIC MENU? Users can access the static ...
Bulk Price update (variants price)
WAT IS THE BULK PRICE UPDATE TOOL? This feature enables to update the price of a variant in a selection block across the entire menu without having to edit each block individually. HOW IT WORKS? To use this tool, follow these steps: Go to the ...
Filters by Order Type and Channels
FILTER TYPES When building a menu, we can apply filters by order type and/or channels to sections and items, to make them visible for a specific order type and/or channel. This Tool will allow us to build exclusive order type/ channel menus or ...
Merged Menus
WHAT IS A MERGED MENU? A merged menu is created from sections that are filtered by order type ( pickup, delivery, dine-in, etc.). The menu that is displayed to the user will be the one corresponding to the selected order type. HOW TO SET UP A MERGED ...
Coupon Code of an Item (ID)
WHAT IS THE COUPON CODE? The coupon code of an item is the ID of the product in Tictuk Dashboard, and is a unique code that identifies every item on the menu (must be done in every section). Every item must have a unique coupon code. Use the ...
Apply to Chain
WHAT IS THE APPLY TO CHAIN TOOL? With 'Apply to Chain' tool you can apply an item update across all the stores chain. For this to work, it a must that the product you are updating shares the same #coupon ID across the entire chain (all stores) WHICH ...
Homepage Deals - E-Commerce / App.
WHAT ARE HOMEPAGE DEALS? For markets that are using E-commerce, the Homepage offer a Deals Carrousel that can be configured through the dashboard in order to showcase and promote specific products. These deals work as an INSTANT CHECKOUT (for more ...
Selection Blocks: Multiple Choice
Multiple Choice selection This type of block allows the customer to choose multiple variants. It can be used for mandatory or optional selections: - Choosing add-ons/sides/drinks within a combo - Upgrades: Extra ingredients within an item (extra ...
Item Duplication
WHY TO DUPLICATE AN ITEM? To optimise time and do a quick configuration, it can be useful to duplicate an entire item, to create a new one with a similar base to the original, and then modify it as necessary. HOW TO DUPLICATE AN ITEM? To duplicate an ...
Block Duplication
SELECTION BLOCK DUPLICATION When several items have identical or similar choices (example: choosing from the same selection of drink or a side, or adding the same upsells) it is useful creating the corresponding selection block in one item, and ...
Checkout Upsells
WHAT ARE CHECKOUT UPSELLS? Unlike a regular upsell that is placed within the product selection flow, this type of upsell will be activated in the checkout phase of the order as a final offer before submitting the order. NOTE This feature is available ...
Menu Duplication
Once you have made the desired updates on the menu of one of your stores, you are ready to duplicate the menu to the rest of the chain. Before duplicating, you must determine if the menu is identical in all stores. Some locations may have different ...
Menu Duplication: Store
HOW TO DUPLICATE THE MENU TO A STORE? Currently there are two methods available to duplicate a menu to a store. METHOD 1 1. In the Dashboard go to the ADVANCED tab. 2. In ''Select Origin Store'' you must select the store where you updated the menu. ...
Menu Duplication: Chain
HOW TO DUPLICATE THE MENU TO ALL STORES IN THE CHAIN? There are currently two available methods to duplicate the menu to all stores in the chain. METHOD 1 1. In the Dashboard go to the “ADVANCED” tab. 2. In ''Origin Store'' you must select the store ...
Menu Verification
WHY AND HOW TO CHECK THE BUILT MENU? Once the changes and/or updates to the menu are done, we must confirm that all the changes are correct in terms of the user experience and that the order summary is clear for both the customer and for the store ...
Reorder products within the menu
HOW TO MOVE ITEMS BETWEEN SECTIONS? You can transfer an item from one section to another by following these steps: 1. Click on ‘’Move this item to a different section’’ 2. Choose the section to which you want to transfer the item (the section must ...
Section Duplication
WHEN DO I NEED SECTION DUPLICATION? Sometimes it can be useful to duplicate a section, for example, if you want to create an invisible section identical or similar to a section that already exists. To duplicate a section follow the instructions ...
Selection Blocks: Quantity Selection
WHAT IS QUANTITY SELECTION? Quantity selection is a type of selection that allows the customer to choose an item multiple times. Situations that can apply to this kind of selection include: Combos / deals / meals with multiple mandatory selection: 2 ...
Selection Blocks: Single Choice
Selection blocks are blocks that are located under an item, which provide options/variations/additions such as size, quantity or upsells. Blocks within the item can be created as: single selection multiple choice quantity selection. SINGLE SELECT ...
Variations Within an Item: Selection Blocks
WHAT ARE SELECTION BLOCKS? Selection blocks are choice blocks within the item, in which you can configure aspects like size, flavor, recipe, toppings, etc. Using selection blocks, you can also create extras, add-ons and upsells for your item. Once ...
Nested Items
WHAT IS A NESTED ITEM? Nested items are items placed inside a selection block. They are useful if you need to create options (variables) to choose the size, flavor or any element that applies to the main product. EXAMPLE To include them in the ...
Item Availability
HOW TO HIDE / SHOW AN ITEM You can make an item available / not available in several ways: Checking/unchecking the availability setting - this will make the item visible or invisible to the customer. Configuring Custom Hours for the item - the item ...
Create an Item
HOW TO CREATE AN ITEM? Before creating an item in your menu you must define and create menu categories or sections. 1. Click "Create New Item" under the relevant section 2. Complete the relevant fields. MAIN DETAILS OF THE ITEM Item Images Image of ...
Create Menu Sections
ABOUT MENU SECTIONS Dividing the menu into sections helps your customers navigate through the menu faster. Menu sections can be VISIBLE and INVISIBLE. VISIBLE SECTIONS Here will be the products that you want to offer to your customers. Some examples ...