Item Availability

Item Availability

HOW TO HIDE / SHOW AN ITEM

You can make an item available / not available in several ways:
  1. Checking/unchecking the availability setting - this will make the item visible or invisible to the customer.
  2. Configuring Custom Hours for the item - the item will only be available during the custom hours set for it.
  3. Creating a temporary event to program the item to Activate/Deactivate. This will ensure that the item will only be available during a temporary event, or unavailable during a set period of time.

HOW TO ACTIVATE/DEACTIVATE AN ITEM?

1. Go to the Catalog / Menu section.
2. Open the item that you would like to hide/show.
3. Find the "Available" checkbox with an eye icon next to it.
4. Check/uncheck the box.

NOTE
Check the box if you want the item to be available. 
NOTE
Uncheck the box if you want the item to be unavailable. 

5. Click "Apply" or "Apply to chain" to save the changes in the item.



6. Click “Save All Changes” button to save the changes in the menu. This green button will appear at the bottom of your screen.


7. Click "Publish" to publish the saved changes. It will appear on the left side at the top of your screen.



ASSIGNING CUSTOM HOURS FOR AN ITEM

1. Open the item and click on "Open Item Availability".



2. Choose "Custom Hours" to make the item available / not available during particular hours and days.



3. Click and drag to cover the area of time and days that you want the rule to apply.



Alternatively, you can click each cell to mark it as active or not active.

NOTE
The white cells reflect the days and hours when item is NOT available.
The blue cells reflect the days and hours where the item is available.

ADDING A TEMPORARY EVENT

With a temporary event, you can program the availability of an item within a specified time period, to make the item available/unavailable according to need.

You can schedule the availability of an item using "New Event".



UNAVAILABLE EVENT

This event is used when an item will be unavailable for a specified time - ex. when the store is expecting a shortage and the item will be out of stock.

To set up an Unavailable event, follow these steps:

1. Click on New Event and type in the event's name - ex. Out of Stock
2. Select start and end date and time.
3. Set the event as Unavailable during this time period.
4. Click Apply to save and activate the event and publish your updates.




NOTE
For an unavailable item, the eye checkbox must be left as checked.

AVAILABLE EVENT

An available item is used when an item is intended to be only available for a specific time, such as a Halloween or seasonal special.

To set up an Available event, follow these steps:

1.Click on Custom Hours and drag your mouse over every cell to make them white. (Leave the availability (eye) icon checked.)



2. Click on New Event and type in the event's name - ex. Valentine's Day
3. Select start and end date and time.
4 Set the item as Available during this time period.
5. Click Apply to save and activate the event and publish your updates.





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