Delivery and Delivery Areas

Delivery and Delivery Areas

HOW TO SET UP THE DELIVERY FOR THE STORE?

1. Login to Tictuk and find the store.
2. Go to the "Store Configuration" section and click "Online Ordering".
3. Scroll to the "Delivery" section and set up the settings. 


HOW TO SET UP THE DELIVERY FOR ALL STORES?

1. Login to Tictuk and find your "MAIN ORG" store.
2. Go to the "Store Configuration" section and click "Online Ordering".
3. Scroll to the "Delivery" section and set up the settings. 


HOW TO ADD THE DELIVERY AREA?

1. Login to Tictuk and find the store where you would like to have the delivery area to be set up.
Settings at "Main Org" will apply to all the stores that are in the chain.
Setting at the particular store of the chain can have the higher priority than "Main Org" store.
If any delivery setting will be set up at the store level, the system will ignore settings of the "Main Org".
2. Go to the "Store Configuration" section and click "Online Ordering".
3. Scroll to "Delivery" and click "Add Area".



4. Complete the relevant fields for the delivery area and click "Apply" to save the changes.


AREA NAME

Put the name of the area.

MINIMUM ORDER ($)

Place the minimum order amount customers must reach in order to receive a delivery from you in this area.
Put the number only.
The currency symbol will be added automatically once you click "Apply".
The currency is set up in accordance to your store settings.

DELIVERY CHARGE ($)

Place the delivery fee for that area.
Put the number only.
The currency symbol will be added automatically once you click "Apply".
The currency is set up in accordance to your store settings.

MAXIMUM DELIVERY TIME

Place how much time it usually takes for the delivery to reach that area.
Click "minutes" to change the setting to days or hours.

API STORE ID

This is relevant ONLY for API/POS Integrations.
Set up the Store ID for this area, as it is expected on the API/POS.
We support a single store with multiple areas, and each area goes to a different branch.

DRAW THE DELIVERY AREA

  1. Only one shape (Radius or a custom shape) is allowed. So in order to remove a shape, just draw a new one.
  2. In order to draw more than one delivery area, create a new delivery area from the delivery screen.
  3. Once you have completed drawing a shape/radius on the map, you may edit it by dragging its edges.
  4. Only addresses that are inside the area drawn on the map will be eligible for deliveries.

RADIUS

Draw your delivery radius on the map.
Click and drag from the desired radius center.

SHAPE

Draw a custom shape for this delivery area.
Each click on the map adds a point to the shape.

EDIT

Edit the shape that is currently drawn on the map by dragging its edges.

HOW TO MAKE THE AREA AVAILABLE OR NOT AVAILABLE FOR THE DELIVERY?

You can customize the availability of the delivery area via "Open Area's Availability.
EG. This area is available only on Saturdays.


DURING OPEN HOURS

Keep the green checkmark at "During Open Hours" tab if you want the item to be available during the Open Hours (Store Hours).

CUSTOM HOURS

Select the "Custom" Hours" tab if you want assign the custom hours to the area.
Click and drag to cover the area of time and days that you want the rule to apply.



Alternatively, you can click each cell to mark it as active or not active.
The white part means that the rule is not applicable for the white days and hours.
The blue part means that the rule is applicable for the blue days and hours.

TEMPORARY EVENT / NEW EVENT

Use this setting if you need to temporarily change the hours.
1. Click "Add Temporary Event"



2. Write the event's name: put the name for the event.



3. Event starts at: put date and time when the event starts. Select the month and date at the calendar section. Use the slider to adjust the time.



4. And ends at: put date and time when the event ends. Select the month and date at the calendar section. Use slider to adjust the time.



5. Select if the area is Available/Unavailable.



6. Click "Apply" to save and activate the event.



7. Click "Apply" to save the changes.



8. Click "Save all Changes" to save all changes.


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