Chat: General Settings

Chat: General Settings

HOW TO CHANGE SETTINGS FOR CHAT AND THE WEB STORE?

1. Login Tictuk and find your main store.
2. Go to "Store configuration" and select "Chat Ordering System".

3. Scroll down and find "General Settings".


STORE NAME

Users who communicate with your chat store will see the name in the first message.

1ST TIMERS RESET MESSAGE

Write the message you want customers who hasn't completed an order to receive after they've abandoned their cart or show no activity.
EG. Complete your order within the next 60 min and receive 10% off your next order…
256 characters max.

RESET MESSAGE

Write the message you want your returning customers to recieve after they've abandoned their cart or show no activity.
EG. We value our loyal customers, here is a coupon for $2 off your next order...
256 characters max.

SHARED WITH FRIENDS

When someone will share your store with his friends after he completed an order, this will be the message his friends will receive.
EG. I just completed an order on this awesome chat ordering system. You must give it a try.
EG. here is a free pizza. A small gift from me when you order through this link.
256 characters max.

SHARE MESSAGE

Write the "Share us with your friends" message you want your customers to recieve once they completed their order.
EG. Liked our online store? Share us with your friends and they will recieve a free item.
256 characters max.

SHARE GIFT

Would you like the people who enter your store via a Shared Message to have an item automatically added to their cart?
EG. Your friend sent you a free family size pizza! Tap the button below to claim now!
Your friend sent you a free pair of socks. Tap the button below to claim now!

START A NEW ORDER EMOJIS

When a customer receives a button to start a new order, we use two emojis.
Configure those emojis to reflect your business
Get emojis here: https://emojipedia.org/

ORDER RESET TIME

How long to wait, after a customer abandoned his cart, before sending the Reset Message above.
We are sending the Reset Message only between 10:00am and 10:30pm.
Customers who abandoned their carts between 10:30pm and 10:00am will receive the reset message at 10:00am the following day.

AUTO GIFT

Automatically add an item to the cart of anybody who starts an order
EG. Free Chocolate bar on all orders / Free socks on all orders

DON'T SHOW HISTORY ITEMS

When checked, your store will not offer returning users items from their order history with their preferences.

SHOW LANGUAGE CHANGE

When checked, your customers will receive an option to change language in every ordering flow.

ENABLE SEARCH ON MENU

When checked, users will be given an option to search for items on menu page.

ADDRESS ADDED PREFIX

We will add this prefix for better results on google maps (Country name).

PHONE NUMBER PREFIX

Click "+" to add phone number prefix.

NUMBER ON ADDRESS

Check this if you want to force your customers to enter at least one digit when writing the delivery address.

WORLD WIDE

Check if you receive orders worldwide.

ENABLE COUPONS

When checked, users will be given an option to enter coupon codes. You may define an item's coupon code when you edit the item via the Catalog / Menu tab.

SKIP ETA

When checked, users will not see the 'ETA' part in the order confirmation message they receive when completing an order.

ALLOW ONLY ZIP CODE ADDRESS

Check this if you want to allow customers to enter just a zipcode as an address. Good for countries where the zipcode/postcode is very accurate.

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